Dedicated sales & technical support allows us to be in touch with our clients direct. This means you speak to the people you bought the equipment from not a sub-contracted third party.

Dedicated technical support services are offered to V-Tech UK clients. Services include...

• Online members area for product updates & news
• Technical bulletins via e-mail
• Fault code definitions
• Connector locations
• New ADRC feature for Win-Star customers (read below)

Next generation level of technical support is here! EXCLUSIVE FROM V-TECH UK.

Having problems with diagnosing a vehicle though our Win-Star system?
Not to worry, let us take control over your workshop remotely!

As part of the on-going support program we are pleased to announce an industry’s first support platform for our Win-Star customers.

Advantages:

• Watch your customers car get diagnosed direct from our head-quarters by our top skilled technicians in Automotive Diagnostics
• Learn how the problem was fixed for future reference
• Fix problems without turning down a customer resulting loss of sale
• You can be anywhere in the country (if not the world!) and have piece-of-mind that your workshop is backed by the best!

Global First in Aftermarket Technical Support.
A.D.R.C. - Automotive Diagnosis By Remote Control.

Latest: March 2008

»  Air in a fuel line can cause numerous problems with diesel engines and is one of the hardest problems to solve. The best way to determine that air is the cause of the problem is to hook up a clear hose to the return line. If there are air bubbles coming through the return line then it is probably getting into the system on the inlet side.

»  Before replacing a leaking turbo several checks should be made. The oil drain from the turbo should be checked for restriction, as a bad PCV valve or crankcase pressure build-up can cause an oil leak. Oil leaking on the intake side of the turbo strongly suggests presence of an air restriction.

»  Injectors can suffer from a drop in opening pressure, usually after several thousand miles or hours in use. A drop of 200-300 psi is normal and should not have a noticeable affect on performance. If the pressure drop is more than 300 psi, the injector should be reset to manufacturers specifications in order to assure peak engine performance.

Read more tech tips!